Solution for Netgear extender firmware update failure


Did you get the message for Netgear extender firmware update on screen? But as soon you try to update it, a “firmware update fail” message pops up? Isn’t it?

If the answer to the asked question is a “Yes” then the situation is quite serious. But no need to worry. It can be solved easily with following easy to execute troubleshooting steps (if followed carefully). So here we go!

Why Netgear extender firmware update process goes bad?

Keeping it simple, the firmware update failure might result because of issues with the internet, computer or laptop, network security, router or at worst with your own Netgear WiFi range extender.

Check out the list mentioned-below to know – what would be the reason for Netgear range extender firmware failure.

Corrupt firmware file download

Downloading and installing Netgear extender’s firmware without scanning the correct software file might drag you in your Netgear extender not working situation.

Poor internet connectivity

If you are installing the latest firmware file on your Netgear WiFi range extender via web address, then you have to make sure of the following things.

  1. Your computer or laptop must be connected properly to the range extender via Ethernet cable.
  2. Your range extender must be placed near to your existing WiFi router.
  3. Your router should be up-to-date too by the latest firmware version.
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WiFi network security

Hacked WiFi network security also stops the firmware update process to download and install on your Netgear device. To fix this issue, you have to make sure that you have created an extra strong, hard-to-detect WiFi password.

Faulty or defective hardware

When Netgear wifi extender’s hardware and other devices (computer or laptop) get damaged- you won’t be able to install the updated firmware on your device.

Damaged Ethernet cables or wires

If the Ethernet cables connected to your router, computer or laptop get damage then that also won’t allow you to update the latest version of firmware. So, make sure that you use damage-free Ethernet cable to connect your devices with each other.

Connectivity issues

If your range extender is placed at a distance from your main WiFi router then your range extender will not receive live internet signals from your main WiFi router. And if you extender fails to receive the internet signals from your main router then you will face issues in updating Netgear extender’s firmware.

The same rule applies to your computer as well. To access the web address, mywifiext without any hassle, make sure that your computer is connected to the range extender using a WiFi connection. Just connect your computer to the range extender’s default network name, Netgear_Ext. If WiFi connection doesn’t work, then use an Ethernet cable to connect your computer with the range extender.

Once you have gone through the above-mentioned troubleshooting steps, you can download the latest version of Netgear extender’s firmware.

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Steps to update the latest and up-to-date version of firmware on your Netgear WiFi range extender.

  1. Launch an internet browser on a computer or laptop. Make sure that your device is connected to the range extender properly using Netgear_Ext or an Ethernet cable.
  2. Log in to your range extender using
  3. Now, the internet browser displays the “Menu” icon. If yes, click on it.
  4. The extender menu will now display.
  5. Click on “Settings” and after that, click on “Firmware Update” option.
  6. In case you don’t see that option, click on “Maintenance” and then on “Firmware Upgrade” option.
  7. Afterward, click on “Check Online” and if new firmware is available, follow the on-screen prompts to update the latest Netgear extender firmware.

Note: Do not interrupt the extender firmware update process in between. Do not refresh the page. Do not click on any link. Do not hit the back button.

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